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Drone view of the First Response crew working on a roof peak
5.032 Google reviews

When Your Roof Is Damaged, Time Matters.

Free roof inspections in Pickerington & East Columbus. Storm damage? We work your insurance claim.

5.0Google rating
32Google reviews
$21K+Saved on one insurance claim
1dayMost roof installs
Storm Damage & Insurance

Your Policy May Already Cover Your New Roof.

Most homeowners never check. We do, and we work the claim with you.

  1. 1Free inspection
  2. 2We work the claim
  3. 3You pay your deductible
I’m Sarge with First Response Roofing.Storm damage? Let’s see what your policy covers.
Sarge, the First Response Roofing mascot

Where Homeowners Leave Money On The Table

Tap a card to flip it.

How we fight for it

Grit And Persistence.

We don’t take the first no. We go to bat until the approval matches the damage.

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3 said no.We got it approved.$14,000+ kept
Whole roof + new wood.Approved for the deductible.$12,000+ kept
$80K+kept by 5 homeowners in 6 weeksMay–June 2026
Real Savings, Real Homeowners

Insurance Paid. Homeowners Kept The Difference.

Five recent homeowners, five roofs approved through insurance. Together they kept over $80,000 out of their own pockets. Tap any job to see the photos.

Combined out-of-pocket savings$80K+across 5 insurance-approved roofs, May to June 2026
See What Your Policy Covers

Free inspection, no obligation. Every policy is different and coverage is decided by your carrier; we make sure the claim is documented and presented the right way.

What We Do

One Crew For The Whole Exterior.

Six services, one free inspection to start. If a storm caused the damage, we show you how insurance can pay for it.

Insurance Claims

We work with your carrier
  • Photo-documented damage report
  • We work with your carrier
  • Typically just your deductible

Homeowners kept $12K–$21K+

Storm Damage

Wind, hail and fallen limbs
  • Free storm inspection
  • Damage photographed the same visit
  • Straight answer on whether to file

Often covered by insurance

Roof Replacement

Most done in a single day
  • IKO & Owens Corning systems
  • Rotted wood replaced where found
  • Property cleaned before we leave

Storm-damaged? Often just your deductible

Roof Repair

Leaks, lifted or missing shingles
  • We find the actual source
  • Shingles, flashing and leaks
  • Honest repair vs. replace advice

Siding

Repair and replacement
  • Storm and hail damage
  • Matched repairs
  • Included in your claim when eligible

Can go on the same claim

Gutters

Repair and replacement
  • Repair and replacement
  • Water directed away from the foundation
  • Paired with your roof project

Can go on the same claim

Before & After

Same House. Insurance Paid For The Difference.

Real jobs from our Facebook page. Drag the slider to compare.

After: Full roof replacement approved through insurance
Before: Full roof replacement approved through insurance
Insurance claim · DublinFull roof replacement approved through insurance
After: Approved after three other contractors could not get it done
Before: Approved after three other contractors could not get it done
Insurance claim · second opinionApproved after three other contractors could not get it done
After: Brand new roof approved, guided by project manager Laura
Before: Brand new roof approved, guided by project manager Laura
Insurance claimBrand new roof approved, guided by project manager Laura
After: Siding replaced start to finish by project manager Jeremy
Before: Siding replaced start to finish by project manager Jeremy
SidingSiding replaced start to finish by project manager Jeremy
Field Reports

Every Job Ends The Same Way.

5.0 32 Google reviews · every one five stars
See them on Google →
Our Team

The People Who Work Your Claim.

Local, independent, and on your roof in person. The project manager who inspects it sees your claim through.

Sy, Owner at First Response Roofing
Owner

Sy

Walks every homeowner through the claim himself.

“Sy walked me through the entire process and worked with the insurance company.”

Ryan M., Google review
Jeremy, Project Manager at First Response Roofing
Project Manager

Jeremy

Goes to bat with your carrier. Saved one homeowner $20,000+.

“Big shoutout to our project manager Jeremy for going to bat for another homeowner.”

First Response Roofing, May 2026
Laura, Project Manager at First Response Roofing
Project Manager

Laura

Guides homeowners from inspection to approval.

“Great work, Laura. Keep making a difference one homeowner at a time.”

First Response Roofing, July 2026
Natalie, Newest Team Member at First Response Roofing
Newest Team Member

Natalie

Trained in the field the First Response way.

Trained In The Field

Anyone Can Climb A Roof. We Train To Get It Right.

Proper training is what separates a good roofing company from a great one. Our crew trains together on real roofs: how to document damage correctly, what insurance is actually looking for, and when a repair is the more honest answer than a replacement.

  • 01

    Document it correctly

    Every point of damage photographed and written up the way an adjuster needs to see it.

  • 02

    Know what insurance looks for

    The crew is trained on what carriers actually cover, so real damage does not get missed.

  • 03

    Repair when repair is right

    If a repair is the smarter, more honest answer, that is what you hear. Not the most profitable one.

“Protecting our customers means giving them the right solution, not just the easiest or most profitable one.”First Response Roofing, March 2026

The First Response crew kneeling on a roof during field training
A roofer inspecting shingles by hand during training
The crew on a roof giving a thumbs up after a training inspection
A First Response team member on a roof marked Clean Bill of Health in chalk
Sy, owner of First Response Roofing
Straight Talk From The Owner

5 Red Flags When Hiring A Roofer.

Before you let anyone on your roof, Sy says to check these. He is honest that First Response is a new company, and he would rather you ask the hard questions.

  1. No insurance

    If they are not insured and something gets damaged, nothing covers it.

  2. No permits

    If they cannot pull a permit, chances are they are not licensed.

  3. High-pressure sales

    A good roofer gives you time to decide.

  4. Wanting the full amount down

    Be wary of anyone who asks for everything upfront.

  5. Time in business

    Ask how long they have been around and whether they will be there if there is an issue.

Read the video transcript

Sy here with First Response Roofing, and today I want to talk about some red flags to look for when hiring a roofing contractor. First and foremost, insurance. If they don’t have insurance, that’s a big problem. If anything happens, if anything gets damaged, they don’t have the insurance to cover it. Second thing would be permits. If they can’t get a permit, chances are they’re probably not licensed. Those are two major things to look for. Others are high-pressure sales tactics and wanting the full amount down. And if the company has only been in business for a few months, such as myself, that is a tough thing as a new business owner, but that is the reality of it. If you haven’t been in business for a while, it’s a scary decision to make, because who knows if these guys are going to be around if there is an issue. So those are some major red flags to look for when hiring a contractor.

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Licensed, Insured & Certified

Certified Roof Pros. Warranties That Back It Up.

An insurance-paid roof is only a good deal if it is installed right. Here’s what each one means for you.

LifetimeLimited warranty on materials
10-YearCraftsmanship warranty on our installation

IKO RoofPro

Extended IKO warranty on eligible roofs.

Our crew: Installs to IKO’s spec.

About RoofPro

Owens Corning

More shingle choices for your home and claim.

Our crew: Trained on two major systems.

BBB A−

An independent way to check us out.

Our crew: Held to a public standard.

BBB profile

Licensed & Insured

If anything is damaged, you’re covered.

Our crew: Safe, covered work at height.

Straight Answers

Roofing Questions, Answered Clearly.

Still wondering about something? Call or text (614) 975-1111, or book a free inspection and ask us on the roof.

Will my insurance cover a new roof?

It depends on your policy and on whether the damage came from a covered event such as wind or hail. We inspect and photograph the damage for free, tell you honestly whether it is worth filing, and if you file we work with your carrier on the claim. When a claim is approved, homeowners are typically responsible for their deductible.

How much can insurance save me?

It depends on the damage and your policy. Five recent homeowners we worked with kept between $12,000 and $21,000+ out of pocket when their roofs were approved through insurance.

Should I call my insurance company or a roofer first?

Many homeowners start with a free roof inspection so they know whether there is real, covered damage before they contact their carrier. We document the damage and tell you honestly whether it is worth filing.

Another roofer said my roof was fine. Should I get a second look?

Yes. Damage is hard to see from the ground and easy to miss from a ladder. We have found real, claimable damage on roofs other contractors passed on, including one homeowner who saved over $14,000 after three other contractors could not get it done.

Will filing a claim raise my premium?

That depends on your carrier and your policy, so it is a good question for your insurance agent. What we can tell you is whether the damage is significant enough to be worth filing in the first place.

What should I do after a storm damages my roof?

Stay safe and off the roof, take photos from the ground, and book a free inspection before making permanent repairs. We document the damage the same visit and explain what your carrier will need.

How quickly can a roof replacement be completed?

Most full replacements are finished in one day, which homeowners mention again and again in their reviews. Weather and roof size can extend that, and you get a clear schedule before work begins.

What warranty comes with a new roof?

Full replacements come with a Limited Lifetime Warranty on materials and our 10-Year Craftsmanship Warranty on the installation.

Are you licensed and insured?

Yes. First Response Roofing is licensed, bonded and insured, an IKO RoofPro contractor, an Owens Corning partner, and BBB accredited with an A− rating.

Which areas do you serve?

First Response Roofing serves Pickerington, Canal Winchester, Reynoldsburg, Pataskala, Blacklick, Etna, Baltimore, Groveport, Whitehall, Bexley and communities across greater Columbus.

Service Area

Local To Pickerington. Ready Across East Columbus.

A local crew, not a national call center. Tap your town to see it on the map.

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